Ilk is an app by Kovio GmbH. If you have a question, a problem with the app or a concern about another person on Ilk, write to us.
Email: support@ilkapp.com
Tell us the email address of your Ilk account and your phone model. We never ask for your password.
Tap the person's card on the map, or the flag icon at the top of your chat with them. Then choose Report this user or Block this user. A report also blocks the person. They disappear from your map and neither of you can message the other.
A person at Ilk reviews every report within 24 hours on work days. We review a report of a threat of violence or self-harm on the same day. We remove content, and suspend or delete accounts that break the Terms of Service. Section 6 of the terms describes the review and how to contest a decision.
If you do not have an Ilk account, report content by email to support@ilkapp.com. Tell us the content and why it breaks the terms.
If someone is in immediate danger, call your local emergency number first.
On the sign-in screen, tap Forgot password? and enter your email address. We send you a link to set a new password.
In the app, go to Profile → Settings & Privacy → Legal → Delete account. If you no longer have the app, see Delete your Ilk account.
Privacy Policy · Terms of Service · Impressum
Kovio GmbH, Ussbergstrasse 4d, 8864 Reichenburg, Switzerland